Northern Tool + Equipment in Lenexa, KS Open now

Reviews about Northern Tool + Equipment

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  April 26, 2020, by James Ballester
  Wow! What an experience! Went in. Bought a $100 item. Took said item home. Item was defective so I returned the item the next day. I asked for the $98 in cash(which always happens in any Home Depot, Lowes, or even Harbor Freight), so that I might go to their OTHER STORE and purchase the item, avoiding a delay in reimbursement to my card. The cashier told me that couldn't happen, and that she didn't even have that much cash in her drawer, that it had to go on my card, which could take a while. What if I had paid cash? Would they have just refused my refund? So, my experience: Northern Tool, sold me junk, didn't have a replacement in stock, issued a refund, but lost my business in the process.